Mulberry River floats and camping are very popular during the spring and summer months. Most of our water comes in the months of March, April, May, and June. Reservations are recommended especially for weekend visits. If you have a favorite campsite, please book it online or call us.
SECURING YOUR BOAT RENTAL
Boats reservations made in advance are paid in full for a 4-mile trip at the time of reserving. Longer float will depend on the water level and what time you arrived. Adjustment fee for longer float will be made when you sign in. If you are planning to reserve for a group each leader of a group can book online for specified number of boats or call us, our staff at the Turner Bend Store will group you at the time of the trip. A valid Visa, MasterCard, Discover Card or American Express is required to hold your reservation.
FINAL PAYMENT
The balance of your account is due at the time you complete your contract in our office prior to launch.
CANCELLATIONS must be made 7 days prior to your arrival for floating. If proper notice is received we will refund your deposit, less a 10% credit card transaction charge. If proper notice is not received, you forfeit your deposit paid. To cancel, call our store staff during our business hours at 479-667-3641. Cancellation fee on the date of your arrival fee is 20%.
No refund for early pick up to get you off of the river after we have put you in for the day.
RESERVATIONS NOTES
Online reservations are recommended for spring weekends. A deposit of a 4-mile trip is required at the time of the reservation and we will hold your boat until 11 a.m.
REFUNDS/ADJUSTMENTS
Turner Bend Outfitter does not issue refunds or adjustments due to factors out of our control, e.g. weather, illness, personal reasons or early check-out. Prices and policies are subject to change without notice. Turner Bend Outfitter reserves the right to correct any pricing errors without refund.
TOO-LOW- or TOO HIGH TO-FLOAT RIVER CONDITIONS
If a boat rental deposit or full payment has been made and we have determined that the Mulberry River is too low (below 1.2 feet) or too high (over 4 feet of water) to float we will refund the full amount minus the 10% transaction fee charged to your credit card. We try to make you aware of the non floatable river conditions in advance of your arrival, but it is always wise to call us prior to that date or check our Current Mulberry River Level for an update online. We want you to have an enjoyable experience.
PET POLICY
We welcome your pets. All dogs must be on a leash in the campground. We do limit each site to 2 pets. There is an additional $10 charge for any pets that float with you. Please note that dogs can cause a boat to capsize.